Design Sprint :
Day 1
Understand: this first day is dedicated to understanding the challenges, opportunities, target audience and defining success indicators. In the afternoon, a customer experience or process map is established.
Day 2
Sketch: explore the problem in a creative and positive way. Each participant works independently and develops in detail one or more solutions to the problems encountered.
Day 3
Decide: pooling and identifying, through a structured process, the most promising ideas. Elaboration of a precise storyboard to serve as a basis for the prototype of day 4.
Day 4
Prototype: this day is dedicated to the creation of a prototype to demonstrate new ideas or designs. The prototype does not have to be perfect, it just has to be good enough to be shown to the testers.
Day 5
Test: user tests, ideally in real-life situations, or remotely if the situation requires it. The test is carried out on the five people closest possible to the target audience. The interviewer is usually a user experience specialist.